Tax included and shipping calculated at checkout
Shipping policy
Merchant information
This website is operated by Photon Markt LLC, registered in New Mexico, USA, trading as QuartDeRond.com
Registration number: 0008086355
Shipping destinations
We currently ship to the following countries:
- United Kingdom (free standard shipping)
If your country is not available at checkout, we do not ship there at this time.
Order processing time
Orders are processed Monday to Friday.
Processing time: 1-2 business days
Delivery time (after dispatch)
Delivery time depends on the destination country:
- United Kingdom: 8β15 days (Monday to Saturday)
- Ireland: 8β15 days (Monday to Saturday)
Delivery time for United Kingdom is 8β15 days (Monday to Saturday).
Estimated total delivery time (processing + transit): 9β17 business days.
These are estimated timeframes and may vary during peak periods or due to carrier delays.
Business days are Monday to Friday (excluding public holidays).
Shipping Fees:
Shipping is included for all orders to the United Kingdom.
Warehouses, manufacturing, and customs fees
We work with international warehouses across multiple regions. Our products are manufactured in Asia and shipped from the fulfillment center that can deliver to you most efficiently.
Customs / import fees: We do not charge additional customs fees to customers for shipments to the countries listed above.
Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number.
You can also track your order on our website: Order Tracking (link available on the site).
Change of Delivery Address
If you need to change the delivery address, contact us at contact@quartderond.com within 24 hours of placing your order.
Once the order has been dispatched, we cannot change the address.
Cancellation Policy and Address Errors
You may cancel your order before it has been prepared for shipment.
We recommend sending your cancellation request within 24 hours of purchase.
If the order has already shipped, please refer to our Refund/Return policy.
Address errors
Please carefully check your shipping address before completing your order.
If the address is incorrect and the order has already been dispatched, delivery may fail. In that case, please contact us as soon as possible and we will do our best to help.
Packages Damaged in Transit:
If your parcel arrives visibly damaged, we recommend refusing delivery (when possible) and contacting us immediately.
If the parcel was delivered in your absence, please contact us at contact@quartderond.com and include photos of :
- the parcel / packaging and
- the product
Contact:
- Address:
Photon Markt LLC
1209 Mountain Road Pl NE Ste R, Albuquerque, New Mexico 98503, USA
- Phone +1 505 578 2052
- Email: contact@quartderond.com
- Customer Service hours: Monday to Friday, from 09:00 to 17:00 (CET).
Last updated: December 23rd 2025